Privacy Policy
Last Updated: Sep 12, 2024
1. Introduction
Welcome to Stock Unlock Inc. ("us", "we", or "our"). We operate https://stockunlock.com (hereafter referred to as "Service").This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Definitions
Service: The https://stockunlock.com website operated by Stock Unlock Inc.Personal Data: Information that can be used to identify an individual.
Usage Data: Data collected automatically from the use of the Service.
Cookies: Small files stored on your device.
Customer Content: Information related to stocks, financial data, or other content that you input, upload, or manage within our Service as part of using our stock analysis tools.
3. Information Collection and Use
We collect several types of information for various purposes to provide and improve our Service to you.3.1 Types of Data Collected
Personal DataWhile using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to:
- Email address
- Cookies and Usage Data
Customer Account Details
To create or update your account and provide the Service, we collect information about you as a customer or end-user of the Service. This includes your email address.
Financial Information
We do not collect or store your payment information. When you make a payment for our Service, you are redirected to Stripe, our trusted third-party payment processor. Stripe collects and processes your payment information directly. We do not have access to your full credit card details or other payment information.
Usage Data
We may also collect information on how the Service is accessed and used. This may include:
- Your computer's Internet Protocol address (e.g., IP address)
- Browser type and version
- Pages of our Service that you visit
- Time and date of your visit
- Time spent on those pages
- Unique device identifiers and other diagnostic data
Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Customer Content
As part of using our Service, you may input, upload, or manage information related to stocks, financial data, or other content relevant to stock analysis (collectively "Customer Content"). This content is processed and stored by our system to provide you with our stock analysis and related services. We do not own this content; it belongs to you or the entity you represent.
4. Use of Data
Stock Unlock Inc. uses the collected data for various purposes:- To provide and maintain our Service;
- To notify you about changes to our Service;
- To provide customer support;
- To gather analysis or valuable information so that we can improve our Service;
- To monitor the usage of our Service;
- To detect, prevent and address technical issues;
- To provide you with news, special offers and general information about other goods, services and events which we offer;
- To comply with legal obligations;
- To negotiate, enter, and perform agreements;
- For compliance and safety purposes;
5. Third-Party Service Providers
We may employ third-party companies and individuals due to the following reasons:- To facilitate our Service
- To provide the Service on our behalf
- To perform Service-related services
- To assist us in analyzing how our Service is used
We want to inform users of our Service that these third parties have access to your Personal Data. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
5.1 Analytics, Tracking and Ad Measurement
We use third-party Service Providers to monitor and analyze the use of our Service and to track errors:Posthog: For analytics and user behavior tracking. Posthog Privacy Policy
Sentry: For error tracking and performance monitoring. Sentry Privacy Policy
Google Services:
Google Analytics: We use Google Analytics to analyze how users interact with our Site. It uses "cookies" to collect information such as visit frequency, pages visited, and user journeys.
Google Ads: While we don't display ads on our platform, we may use Google Ads to measure the effectiveness of any ads we may run on Google. This helps us understand our audience better and improve our service and communication. Google Privacy Policy
Facebook Pixel: We use Facebook Pixel to measure the effectiveness of our Facebook presence and any ads we may run on Facebook. This helps us understand our audience better and improve our service and communication. Facebook Data Policy
We do not display advertisements on our platform. The data collected by these services is used for analytics and to measure the performance of our external marketing efforts.
5.2 Customer Communication
Customer.io: For email communications and customer engagement. Customer.io Privacy Policy5.3 Payment Processing
Stripe: For processing payments. When you make a payment, you are redirected to Stripe's secure platform. Stripe collects and processes your payment information directly. We do not receive or store your full credit card details. For more information on how Stripe handles your data, please refer to Stripe's Privacy Policy.6. Data Transfer
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Stock Unlock Inc. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place.
7. Disclosure of Data
We may disclose your Personal Data in the good faith belief that such action is necessary to:- Comply with a legal obligation;
- Protect and defend the rights or property of Stock Unlock Inc.;
- Prevent or investigate possible wrongdoing in connection with the Service;
- Protect the personal safety of users of the Service or the public;
- Protect against legal liability;
7.1 No Sale of Personal Information
Stock Unlock Inc. does not sell your personal information to third parties for monetary or other valuable consideration. We are committed to protecting your privacy and will only share your information as described in this Privacy Policy.When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
8. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.We take reasonable and appropriate measures to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal data.
If a security breach causes an unauthorized intrusion into our system that materially affects you or your Subscribers, we will notify you as soon as possible and later report the action we took in response.
9. Your Data Protection Rights
Depending on your location, you may have certain data protection rights. Stock Unlock Inc. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at support@stockunlock.com.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
9.1 For EEA, UK, and Swiss Visitors/Customers
If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, you have certain data protection rights under the General Data Protection Regulation (GDPR) or similar applicable laws. In addition to the rights outlined above, you may also have the right to:- Obtain confirmation as to whether or not personal data concerning you is being processed, and where that is the case, access to the personal data.
- Receive information about the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipient to whom the personal data have been or will be disclosed.
- Obtain the rectification of inaccurate personal data concerning you without undue delay.
- Request the erasure of personal data concerning you in certain circumstances.
- Receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format.
- Object to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise these rights, please contact us at support@stockunlock.com. We will respond to your request in accordance with applicable data protection laws.
Legal Basis for Processing Personal Data
If you are a person located in the EEA, UK, or Switzerland, our legal basis for collecting and using your personal data will depend on the personal data concerned and the specific context in which we collect it. Generally, we will collect personal data from you only:
- Where we need it to perform a contract with you and provide service to you;
- Where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms;
- Where we have your consent to do so;
- Where we have a legal obligation to collect personal data from you;
If you have questions about or need further information concerning the legal basis on which we collect and use your personal data, please contact us at support@stockunlock.com.
9.2 For California Residents
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include:- The right to know what personal information is collected, used, shared or sold
- The right to delete personal information held by businesses
- The right to opt-out of sale or sharing of personal information
- The right to non-discrimination when exercising CCPA rights
- The right to limit the use and disclosure of sensitive personal information
To exercise these rights, you may submit a verifiable consumer request by contacting us at support@stockunlock.com. We will respond to your request in accordance with applicable law.
You may designate an authorized agent to make requests on your behalf. We may require verification of the authorized agent's authority to act on your behalf.
We do not sell personal information to third parties for monetary or other valuable consideration. However, we may share certain information with third parties for business purposes, such as analytics or advertising. You have the right to opt out of such sharing.
10. Cookie Management Platform (CMP)
We use CookieYes as our Cookie Management Platform (CMP) that allows you to consent to or opt-out of the use of cookies on our Service. You can modify your cookie preferences at any time through this platform. CookieYes helps us ensure that we only use cookies that you have consented to.For more information about how CookieYes processes data, please refer to the CookieYes Privacy Policy.
For more detailed information about the cookies we use, please view our Cookie Policy.
11. Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
12. Children's Privacy
Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from individuals under 18 years of age. We do not use an age-gating mechanism, so any personal information provided to us through our Service is treated as though it was provided by an adult. If we become aware that we have inadvertently received personal information from a visitor under the age of 18, we will delete the information from our records.If you believe we might have any information from or about a child under 18, please contact us at support@stockunlock.com.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us:By email: support@stockunlock.com
© 2024, Stock Unlock